SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of KEZAKI (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kezaki.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Don't have a lot of jewelry, but I got tired of the few things I did have sitting on the dresser and getting lost. This little case is adorable and perfectly fits all the pieces I have. Even better is that it works perfectly when we've traveled. I read on here that someone had trouble with some of the texture coming off in their luggage. I don't think I've used mine enough to have that happen, but it might eventually. I personally love the divider in the middle as I feel like it helps keep my necklaces in place when on the move. Love that you can adjust the divider on the bottom.
My cat was jealous it got more attention than she did when I opened my first box. I fawned over my collection of vintage rings from my grandmother and favorite pieces of delicate necklaces I want to have readily available as I’m pairing down my belongings. I wanted something I could toss in a bag for a quick trip but also keep on my dresser. I have one for rings and necklaces and another for nose rings, septum rings, and a few more necklaces.
I love this organizer! The colors are deep, it looks more expensive than it was. It's great for traveling, but I've also been using it for the jewelry I wear on a daily basis, which is mainly rotating between a few pairs of studs, a few rings and pendant necklaces. My bigger costume jewelry or expensive jewelry that I only bring out for a special occasion, I keep in my armoire. It's handy to have this organizer with my daily items and it's ready to go when I'm on my way out the door for a quick overnight.
Bought this for traveling since I didn't want a big jewelry organizer. It's a great size for traveling and a pretty color. The inside is sturdy and will be perfect for some hoops, rings, and studs. The little divider on the right side does come out but that is the only piece that can be removed. My only concern is that the zipper can be a little hard to unzip when opening. Overall I'm happy with it.
I noticed my girlfriend toting her jewelry around in a tiny cardboard box held together by an old hair tie so I decided to surprise her with something more functional and cute. It sat around for 2 weeks until I asked “do you not like your jewelry box?” She replied “what jewelry box?” She forgot I even bought it for her.. But yeah now shes using it and it’s working out just fine.
Really amazing value - it looks pretty luxe but I can't believe the price I bought it for - especially considering how expensive jewelry boxes can be. I use this one for travel and it's perfect (I have a larger one for all my jewelry as well. I really like that you can move the little dividers in the bottom compartment around too that's been very helpful
Used this to keep all my accessories together during a trip. I have gone through many travel bags and kits for jewelry but finally found one that is perfect! This is large enough to keep all my jewelry safe but small enough not to take much space in my bag. Definitely love the velvet outside, makes it seem luxurious. This is a great quality, practical case- definitely recommend!
I really love this box. I needed a way to organize the jewelry I wear most often, as I was currently using a catch-all bowl. Now that I have some nicer pieces, I really didn't want to risk scratching them or damaging them. I love the size of the box - although it really can't hold that many things. I definitely recommend it for travel as it is small and compact.
I love the color and feel of this adorable case. It's great for my jewelry when traveling.... instead of using a plain toiletries bag. Feels luxe! It has several ring slots and I don't wear rings bit it's perfect for someone who does. I can easily use the slots for necklaces and earrings and I know they're safe and not sliding around.
I purchase this product as a Christmas gift for my wife who had requested a new jewelry travel case. It was so well received on Christmas morning that I have ordered one for my daughter as an Old Christmas gift as well. It is elegant looking with many compartments and even a mirror. I would highly recommend this product.
Finally I feel that I'm traveling in style. The green color is beautiful and looks expensive. It's small enough to be able to put in my purse when I take a plane, but large enough to contain everything I need. I love the part with the hooks for the thin necklaces that they dangle into a pocket that stops them from getting tangled.
For as long as I can remember, I’ve traveled without jewelry because I couldn’t find a way I liked to pack it. I was introduced to this travel jewelry box and wish I knew about it earlier! The outside of the jewelry box is incredibly soft at there are dividers inside. You’ll be surprised as to how much you can fit inside!
Product does what it says and holds jewelry. It seems sturdy, but time will tell for sure. I haven't tested it, but it seems like it would hold up to fairly significant pressure without breaking. Slots are tight enough that thin rings don't fall out. Not super "plush" but should do the job.
This is beautiful! I bought 3 for gifts and love them so much I decided to keep one for myself! I bought the green one and I LOVE the color. Looks very high end. Will hold lots of jewelry but is small, so perfect for traveling. Maybe now my necklaces won’t get tangled and knotted.
This is such a nice travel organizer for jewelry. As a flight attendant I am always on the go and get worried about my jewelry getting tangled so when I got this organizer it changed everything for me. I also love that it is small as many organizers are too bulky and take too much space in my luggage.
This is a great size for traveling with smaller jewelry (no huge pieces) and very pretty (bought the green). Only issue, the dividers don’t stay put so everything kinda just ends up mixed together. Not a massive issue because I’m just using that section for earring but still….
Such a cool jewelry case, great for travel or just storing jewelry on your counter, pretty enough on its own. Certainly gifts or to any woman and the zipper works well, Hugh quality and such a good price. Super recommended. Used for wedding details photos and worked great.
This jewelry box is beautiful! It’s very sturdy and just what I needed. No more worrying about separating my jewelry into little velvet bags when I travel. Now everything can be stored in one place and displayed nicely while I’m on holiday.
The zipper is tough to close, haven’t tried any silicone lubricant yet, hope this helps. Otherwise, perfect for my daughter to use for her jewelry for horse shows. Perfect size to fit into her bag.
I ordered this as a gift for an upcoming birthday but when I opened it, it was so exquisite and beautiful it brought tears to my eyes and I decided to keep it for myself. A lovely gift for the price. I am going to order more things from them.
I wanted something to bring back and forth to my boyfriend's on the weekend and this mini box is perfect! It will be great for travel as well. I'm getting one for my boyfriend's daughter in college. It will be perfect for her dorm room
This jewelry box is so pretty! The outside is soft and feels like good quality. The inside has plenty of space for various jewelry. I am especially excited to travel with it because it is compact yet I don't feel like jewelry would get tangled up at all.
This is by far, the best little traveling case for jewelry I have found to date. Don’t let it’s small size fool you- it can fit so much! It’s also the perfect size for any handbag/purse, but not so small that you will lose it.
Great product! I always read reviews but rarely post them. This is the first review I’ve ever done with photos but I always app try the people that leave the photos and videos!
So not only is this travel case super cute, it is really well made. I purchased this to take to my fiancé's house on the weekends but ended up leaving it there as my little jewelry box.
Bought these for my nieces who travel to dance competitions. Probably the only thing that would have been a bigger hit would have been if it were pre-filled with jewelry.
I am so happy with this small yet highly spacious jewelry organizer. It literally fits everything that I own into the well organized compartments
Was looking for some thing that looked classy and also something with good convenience. This is great for traveling.
I thought this was so a luxury looking jewelry keeper, but sadly the zipper broke after a month.
Zipper is really high quality so not likely to break and make the whole thing pointless.
Very nice travel jewelry box but was a bit too small for me.
Beautiful quality box!!! Exactly what I was looking for!!
Really small but it’s awesome. Good quality